Before Property Handover

Introduce our services, current rental market conditions and expectations after property handover.
Assist landlords in contacting furniture and curtain suppliers and arranging orders.
Introduce relevant information that overseas landlords (NRL) need to know when owning property in the UK.

After Property Handover – Before Letting

Conduct a pre-handover property inspection on behalf of the landlord.
Assist landlords with taking over the property.
Coordinate delivery and installation with furniture and soft furnishing suppliers.
Prepare a letting plan and provide overseas landlords with information on relevant laws, regulations, and tax matters.
Advertise the property through various internal and external channels.
Accompany property viewings, carry out initial tenant screening and communicate with landlords promptly.
Once the tenancy terms are agreed, conduct background checks on tenants and guarantors through a third-party referencing agency.
Draft and sign the tenancy agreement, and arrange renewal procedures when required at the end of the tenancy.

During the Tenancy

Prepare a check-in property condition report and inventory.
During the tenancy and renewal period, protect the tenant's deposit through the Deposit Protection Service (DPS). Under the Housing Act 2004, letting agents are required to protect deposits through a government-approved tenancy deposit protection scheme.
Record utility meter readings during handover.
Collect rent and provide statements of account.
Follow up on rent arrears.
Arrange property inspections and repairs.
Arrange professional cleaning services before tenants move in or after they move out.
Conduct an annual review of the rental market and negotiate rent increases with landlords based on current market conditions.

After the Tenancy Ends

Record utility meter readings during the final handover.
Arrange the tenant's check-out and prepare the check-out report.
Notify the relevant parties and organise the allocation of the tenancy deposit.